FAQ

(William G. Day): I provide full-service residential and light commercial plumbing, including leak repairs, drain cleaning, fixture installation, water heater service, pipe replacement, and emergency plumbing support.

Yes. If you have a burst pipe, overflowing toilet, or sudden water leak, I prioritize urgent calls and work to stop the damage quickly, then provide a clear plan for permanent repair.

The most common issues I see are clogged drains, leaking faucets, running toilets, low water pressure, water heater failures, and pipe leaks-especially in older homes.

Signs of a hidden leak include rising water bills, musty smells, damp spots on walls or floors, peeling paint, and the sound of running water when nothing is on. If you suspect a hidden leak, I can locate it and recommend the best repair option.

Absolutely. I clear clogs in sinks, showers, tubs, and main lines. I'll also check for recurring causes like grease buildup, improper pipe pitch, or root intrusion and help prevent repeat backups.

Yes. I service and install both traditional tank water heaters and tankless systems. If your water heater is producing rusty water, making noise, or running out quickly, I can inspect it and advise whether repair or replacement makes more sense.

If your unit is older, leaking, not heating consistently, or requires frequent repairs, replacement may be the smarter move. I'll walk you through options based on your household size and hot water demand.

Yes. Low pressure can be caused by mineral buildup, failing pressure regulators, partially closed shutoff valves, corroded pipes, or municipal supply issues. I troubleshoot the full system and address the root cause.

I do. Whether it's upgrading a kitchen faucet, installing a new toilet, or replacing a bathroom vanity sink, I make sure everything is installed correctly, sealed properly, and tested before I leave.

First, shut off the main water valve. Then open a faucet to relieve pressure and, if safe, shut off power to affected areas. After that, call me so I can stop the leak and repair the damaged pipe as quickly as possible.

I price based on the scope of work, time, and parts required. For most jobs, I provide a straightforward estimate before starting, and I'll explain your options so you can choose what fits your budget.

Yes. Simple steps like regular drain maintenance, checking for small leaks early, flushing water heaters when needed, and avoiding grease or wipes in drains can prevent expensive issues later. I can also recommend upgrades for aging plumbing systems.

My goal is to do the job right the first time using quality materials and professional workmanship. If something isn't right after service, I want to know so I can make it right.

Scheduling depends on the day and urgency, but I work to accommodate emergencies and offer prompt appointments for standard repairs and installs.

(William G. Day): I provide residential and light commercial air conditioning services including AC repairs, seasonal maintenance, system diagnostics, filter and thermostat replacements, refrigerant checks, and new AC installation or replacement when needed.

Yes. If your AC stops working during extreme heat, I prioritize urgent calls and focus on restoring cooling as quickly and safely as possible.

The most common issues I see include weak airflow, warm air coming from vents, frozen coils, thermostat problems, clogged drain lines, worn capacitors, dirty filters, and refrigerant-related issues.

Signs your AC may need repair include uneven cooling, higher energy bills, frequent cycling, strange noises, unpleasant odors, weak airflow, and indoor humidity that won't go down.

Warm air can be caused by thermostat settings, a dirty air filter, a frozen evaporator coil, low refrigerant, or a failing compressor. I'll diagnose the issue and recommend the most cost-effective fix.

First, check your thermostat settings and circuit breaker. Replace the air filter if it's clogged. If the system still won't run, contact me for a full diagnostic so we can get it running again quickly.

Yes. I service central AC systems as well as ductless mini-split units. I can help with troubleshooting, cleaning, repairs, and performance improvements for both types.

Absolutely. Regular maintenance helps prevent breakdowns, improves efficiency, and extends system life. I inspect and clean key components, check refrigerant levels, test electrical connections, verify airflow, and make sure the system is operating safely.

Most systems should be serviced once per year, ideally before peak cooling season. If your system runs heavily or you have allergies, pets, or older equipment, a more frequent filter and maintenance routine can help.

Yes. I can recommend improvements such as replacing dirty filters, sealing duct leaks, upgrading thermostats, improving airflow, and evaluating system sizing so your AC cools properly without wasting energy.

Yes. If your current system is outdated or beyond repair, I can help you select and install an AC system that fits your home size, comfort needs, and energy-efficiency goals.

If your system is older, needs frequent repairs, struggles to keep up, or your energy bills are climbing, replacement may be the better long-term decision. I'll help you compare repair vs. replacement with clear, honest recommendations.

Yes. I install and replace thermostats, including smart thermostats. A properly installed thermostat can improve comfort, reduce energy costs, and help the system run more efficiently.

Banging, grinding, rattling, or squealing can mean loose parts, fan motor problems, belt issues (on older systems), or electrical concerns. I'll inspect the system and address the cause before it turns into a larger repair.

Yes. After diagnosing the issue, I explain what's going on and provide a clear estimate so you understand the options and pricing before any major work begins.

Replace filters regularly, keep outdoor units clear of debris, make sure vents aren't blocked, and pay attention to early signs like weak airflow or rising energy bills. If something feels off, catching it early usually saves money.

(William G. Day): I provide complete heating services for residential and light commercial customers, including furnace and heat pump repairs, seasonal maintenance, system diagnostics, thermostat replacement, and new heating system installation or replacement.

Yes. If your heat stops working during cold weather, I prioritize urgent calls to restore heat quickly and help protect your home from freezing temperatures.

I service furnaces, heat pumps, and other common home heating systems. If you're not sure what type of system you have, I can identify it and recommend the best service options.

Common issues include no heat, short cycling, unusual noises, weak airflow, ignition problems, thermostat failures, dirty filters, blower motor issues, and heat pumps that won't maintain temperature.

Signs you may need repair include uneven heating, higher utility bills, frequent cycling, strange smells, unusual sounds, poor airflow, or the system struggling to reach the temperature you set.

This could be caused by a clogged filter, thermostat settings, airflow restrictions, duct issues, or a malfunctioning component. I'll inspect the system, diagnose the cause, and provide the most cost-effective solution.

Start by checking the thermostat settings, replacing the batteries if needed, and checking the breaker. Make sure the air filter isn't clogged. If it still won't start, I can troubleshoot the issue safely and get it running again.

Yes. Preventive maintenance helps reduce breakdowns, improve efficiency, and extend the life of your equipment. I inspect and test key components, verify safe operation, check airflow, and make sure everything is running as it should.

Most heating systems should be serviced once per year, ideally before peak winter season. Regular maintenance helps catch issues early and keeps your system running efficiently.

Yes. Rattling, banging, squealing, or popping sounds can be signs of loose components, airflow issues, motor problems, or ignition-related concerns. I'll identify the source and fix it before it becomes a bigger repair.

Yes. If your current system is outdated or costly to keep repairing, I can recommend and install a new heating system that matches your home's size, comfort needs, and energy-efficiency goals.

If your system is older, needs frequent repairs, heats unevenly, or your energy bills are climbing, replacement may be the better long-term option. I'll help you compare repair vs. replacement so you can make the best decision.

Yes. Heat pumps work differently than furnaces, and winter performance depends on system condition, outdoor temperature, and proper settings. I can diagnose heat pump issues and make adjustments or repairs to improve heating performance.

Absolutely. I install and replace standard thermostats and smart thermostats. The right thermostat setup can improve comfort, reduce energy waste, and help your system run more smoothly.

A light dusty smell at the start of the season can be normal. However, burning odors, strong chemical smells, or any sign of smoke should be treated seriously. I recommend shutting the system down and calling for service so it can be checked safely.

Yes. After I diagnose the issue, I explain what's happening and provide an estimate so you understand the cost and options before any major work begins.

Replace air filters regularly, keep vents clear, and pay attention to early warning signs like unusual sounds or inconsistent temperatures. When problems are addressed early, repairs are typically simpler and less expensive.